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As global payment habits evolve, businesses in Singapore see growing demand for faster and more convenient ways to pay. One payment method to gain increasing relevance is India’s UPI (Unified Payments Interface)—a real-time, mobile-based payment option designed for simple and efficient transactions. UPI now accounts for over 80%* of the country’s retail digital payments and continues to grow rapidly.

What Is UPI and Why It Matters in Singapore

UPI allows customers to make instant payments using their mobile devices, without the need to enter card details or complete complex checkout steps. Payments are completed through simple scan-and-pay or payment request flows. 

By enabling UPI payments, businesses in Singapore can enhance the checkout experience, reduce payment friction, and offer a faster, mobile-based payment option that aligns with modern consumer expectations—particularly for customers familiar with UPI through everyday use in India and beyond.

Benefits of Accepting UPI in Singapore for Businesses

Accepting UPI enables merchants to offer a streamlined and trusted payment experience while maintaining operational simplicity. Other benefits include:

• Faster, mobile-first checkout
  Payments are completed in seconds using a customer’s mobile device, helping reduce queues and checkout delays.
• Lower payment friction and higher success rates
  Simple scan-and-pay flows remove the need for card details or complex steps, reducing failed and abandoned payments.
• Improved customer trust and experience
  Familiar payment flows and instant confirmations create confidence at the point of sale (POS).
• Cost-efficient cross-border payments
  UPI can offer merchants more competitive transaction costs compared to many traditional international payment methods.
• Competitive advantage across multiple industries
  Businesses in travel, hospitality, retail, education, and e-commerce can better serve customers who prefer mobile-based payments.
• Easy addition to existing payment options
  Especially for those already using Red Dot Payment’s payment services, UPI can be offered alongside current merchant payment methods without disrupting existing operations.

Supporting Businesses as UPI Adoption Grows

As UPI adoption continues to expand in Singapore, businesses are increasingly exploring how this payment method fits into their broader payment gateway solution and overall payment strategy. Working with an experienced payment partner can help ensure a smooth implementation and a reliable payment experience.

Red Dot Payment (RDP), one of the first two payment providers in Singapore to offer this option, helps businesses understand UPI payment flows and implement the right setup for their needs.

Ready to process UPI payments in Singapore? Partner with RDP and start reaching more customers through their preferred digital payment method. https://reddotpayment.com/get-in-touch/ 

* Source: The Indian Payments Handbook, 2024- 2029, published August 2024 by PWC India (https://www.pwc.in/assets/pdfs/indian-payment_handbook-2024.pdf)

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About Red Dot Payment

Red Dot Payment (RDP) is a Southeast Asian grown payment technology company and currently serves regional and global merchants with a full suite of digital payment solutions.  Founded in 2011, RDP is recognized as one of the top 10 fastest growing companies driven by technology and innovation by a research study in 2019.*  Starting as a gateway service provider, RDP grew to be the trusted partner in Asia for online and offline payment solutions, providing dedicated, secure and industry tailored solutions. RDP clients include businesses looking for industry-specific cards and/or alternate payments solutions, that are PCI DSS Level 1 certified and GDPR compliant,  to scale and adapt to their business needs.  Today, RDP has offices in Singapore, Thailand, Indonesia, Australia and Taiwan.

Since 2019, RDP is proud to be part of Pay U and Prosus global ecosystem.  For more information, please visit www.reddotpayment.com.

(*a study by global research company Statista and The Straits Times)