| Response Code | Description |
|---|---|
| 0 | OK |
| -1 | Bank or acquirer rejection. |
| -2 | Unable to contact the bank or acquirer. |
| -3 | System Exception |
| -01 | The transaction is on pending status. Merchant need to continue with either polling query API or waiting for push notification (if there is 'notify_url' parameter at request phase). |
| -100 | Token is not authorized for doing transaction. |
| -1002 | Merchant ID (MID) is not found. |
| -1003 | Invalid signature. |
| -1005 | The 'api_mode' parameter can only use these following values: 'redirection_hosted', 'redirection_sop', 'direct_3d' or 'direct_n3d'. |
| -1006 | Merchant account is not setup to use [string] api_mode. |
| -1007 | The 'pg-channel' is not setup to use [string] api_mode. |
| -1008 | cannot find request for mid : [string] with transaction-id: [string] |
| -1009 | cannot find history for mid : [string] with transaction-id: [string] |
| -1011 | The 'payment_type' parameter can only have values either "S" (for sales) or "A" (for authorize). |
| -1012 | The 'payment_type' parameter can only have value: "S" (for sales). |
| -1013 | The 'order_id' parameter is required to only use alphanumeric, dash, or underscore characters with the maximum length of 32 characters. |
| -1014 | [string] exceeds the maximum length of : [number]. |
| -1015 | [string] must have %d characters. |
| -1016 | [string] must only consist of alphabet. |
| -1017 | The 'multiple_method_page' parameter can only have '1' or '0' as its value, and cannot accept [string]. |
| -1018 | [string] is not a valid IP address. |
| -1019 | The 'order_id' parameter is required to only have alphanumeric characters with the maximum length of 32 characters. |
| -1020 | Internal error, failed to store required data. |
| -1021 | Airline passenger name cannot be more or longer than 40 characters. |
| -1022 | The number of passengers must be in numeric format. |
| -1023 | Airline departure date must be in yyyy-mm-dd format. |
| -1103 | It is required to supply 'card_no' parameter. |
| -1104 | It is required to supply either 'card_no' or 'token_id' or 'payer_id' or 'wallet_id' parameter. |
| -1105 | Can only submit or supply one of these following parameters: 'card_no' or 'token_id' or 'payer_id'. |
| -1106 | Request message can only contain either 'wallet_id' or 'payer_id'. |
| -1107 | Request message requires either 'wallet_id' or 'payer_id'. |
| -1111 | The tokenization feature is not activated for merchant account. |
| -1112 | Error in credit card's tokenization process. |
| -1301 | Invalid URL format for [string]. |
| -1302 | Invalid value for 'multiple_method_page' parameter. |
| -1303 | [string] is an invalid form-mode. |
| -1304 | Invalid signature for starting 'start_process_payment' parameter. |
| -1400 | FDS (Fraud Detection System) error. |
| -1901 | [string] cannot be found. |
| -1902 | [string] should not be empty. |
| -1903 | The value inside 'payer_email' parameter is not a valid email address. |
| -1904 | [string] can only consists of alphanumeric, space, dash, or underscore character. |
| -1905 | The 'card_no' parameter can only consist of numeric, with maximum length of 19 digits. |
| -1906 | Invalid 'exp_date' parameter format. It should be in MMYYYY format. Example: 122015 (for December 2015). |
| -1907 | The 'cvv2' parameter can only consist of 3 - 4 numeric digits. |
| -1908 | The 'token_id' parameter can only consist of 12 - 19 numeric digits. |
| -1909 | Invalid format for amount. Correct samples: 0.77 (for SGD) or 1020 (for IDR). |
| -1910 | The amount should only have %u digits behind commas, for ccy of %s. |
| -1911 | The 'ccy' parameter value is not supported or invalid. It must be in ISO-4217 alphabetical format in uppercase letters. |
| -1912 | The 'ccy' parameter value is not supported with your current acquirer setup. |
| -1913 | The value under 'locale' parameter is not supported. Currently it only supports: "en" for English, "fr" for French, "de" for Deutsch, "es" for Spanish, and "id" for Bahasa. |
| -1914 | The 'caller_uri' parameter value is not a valid URL. |
| -1915 | The parameter value can only consist of alphanumeric, dash, or underscore character. |
| -1916 | Amount cannot exceed 30000 [string]. |
| -2001 | Invalid request format. |
| -2002 | Merchant's acquirer account is not supported under this API. |
| -2003 | Merchant's acquirer account is not supported under this API mode. |
| -2004 | System error for rdp-payment-cashier. |
| -2005 | Merchant's acquirer account is not supported under this API mode. |
| -2102 | Error in storing your request. |
| -2201 | Failed to generate transaction-id. |
| -2202 | Duplicated 'order-id' parameter, where merchant account is setup to have a unique order ID value. |
| -2203 | The 'acquirer-gw' account is not setup properly (cybs-mid). |
| -2301 | Payer ID cannot be found. |
| -2302 | Payer detail cannot be found. |
| -2303 | Account configuration for settlement is not set. |
| -2304 | Invalid installment tenure period, it should be [number] months. |
| -2305 | The installment amount should be greater than or equal to %s. |
| -2306 | BIN filter code cannot be found. |
| -2307 | Your card number is not valid for this transaction. |
| -2308 | We are unable to process your payment currently. Please check with the Issuer |
| -2405 | Store code cannot be found. |
| -3001 | The card detail has been tokenized before. |
| -3002 | Failed to generate token with this following reason: [string]. |
| -3003 | Initial tokenization request is failed. Please try to recreate the token. |
| -3005 | Invalid format of %s. Correct samples: 0.77 (for SGD) or 1020 (for IDR). |
| -3006 | [string] should only have %u digits behind commas, for currency of [string]. |
| -3008 | The 'acquirer_authorized_amount' parameter is exists but somehow 'acquirer_authorized_ccy' parameter is not exists. |
| -3009 | [string] must use 'yyyy-mm-dd hh:mm:ss' format, example: '2015-12-31 22:59:30'. |
| -3010 | The maximum length of 'acquirer_mpi_xid' parameter is 50 characters and in base64 encoded format. |
| -3011 | The maximum length of 'acquirer_mpi_cavv' parameter is 28 characters and in base64 encoded format. |
| -3012 | The 'acquirer_mpi_cavv_alg' parameter should be in a single integer digit value. |
| -3013 | The 'acquirer_mpi_eci' parameter should be in a single integer digit value. |
| -3014 | The 'response_status' parameter can only have these following values: 'A', 'S', or 'F', which respectively meaning: 'Authorized', 'Sale', or 'Failed'. |
| -3015 | Internal system error, failed to store response message to database. |
| -4001 | Failed to generate token. |
| -4002 | Error in checking or processing merchant feature. |
| -7992 | Payment channel cannot be found. |
| -7993 | Payment authentication is attempted but card is not enrolled for 3D-Secure transaction. |
| -7994 | Unrecognized payment authentication status. |
| -7995 | Payment authentication is 'Undefined', where it must be authenticated to continue with payment. |
| -7996 | 3D-Secure enrollment process is failed for this following reason: [string]. |
| -7997 | Payment authentication is failed. |
| -7998 | Invalid MPI response format. |
| -7999 | Failed to communicate with MPI module. |
| -9993 | Unexpected error. |
| -9994 | Unexpected error. |
| -9995 | Card data is not found in security vault. |
| -9996 | Session lock is lost. |
| -9997 | Internal system error. |
| -9998 | Internal system error. |
| -9999 | The same transaction ID has already been processed before, please redo the transaction ID generation. |